Shipping policy
Thank you for shopping with Eleven Eleven. We are committed to delivering your health and nutrition products to you in the most efficient and reliable way possible.
Shipping Locations
We currently ship across all major cities and towns in India. For international shipping inquiries, please contact us at info@elevenelevenindia.com.
Shipping Time
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Orders are typically processed and dispatched within 1–2 business days.
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Delivery time may vary between 3–7 business days depending on your location.
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Orders placed on weekends or public holidays will be processed the next business day.
Shipping Charges
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Free shipping on all prepaid orders above ₹999.
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For orders below ₹999, a standard shipping fee of ₹60 will be applicable.
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COD (Cash on Delivery) orders may attract an additional fee of ₹50.
Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/email to monitor your shipment status.
Delayed or Lost Orders
In rare cases of shipment delays or lost parcels, please reach out to us at info@elevenelevenindia.com or call 9817757511. We will investigate and resolve the issue promptly.
Incorrect Shipping Information
Please ensure that your shipping details are correct. Eleven Eleven is not responsible for delays or losses due to incorrect address details provided by the customer.
Damaged or Tampered Packages
If your package appears tampered or damaged at delivery, please do not accept it. Contact us immediately with photos/video at info@elevenelevenindia.com for a swift resolution.